Shipping policy

Shipping Policy

Last Updated: August 17, 2026

Thank you for shopping with Socksy. This Shipping Policy explains our shipping costs, estimated delivery timeframe, order processing, tracking, international shipments, and delivery issues.

1. Free Worldwide Shipping

Socksy provides free shipping worldwide on eligible orders placed through socksy.online.

There is no standard shipping charge for qualifying orders, regardless of destination.

2. Estimated Delivery Time

Our standard estimated delivery timeframe is:

7–10 days

This is an estimated timeframe rather than a guaranteed delivery date.

Actual delivery times may occasionally vary because of factors such as destination, customs processing, local postal operations, carrier disruptions, severe weather, holidays, or other circumstances outside our reasonable control.

3. Order Processing

Orders are prepared for shipment after successful order and payment verification.

Customers will generally receive an order confirmation at the email address provided during checkout.

Once shipping information becomes available, tracking details may also be provided where supported by the applicable carrier.

4. Shipping Address

Customers are responsible for providing complete and accurate shipping information at checkout.

Please carefully review your:

Recipient name;
Street address;
Apartment or unit number, where applicable;
City;
State, province, or region;
Postal or ZIP code;
Country; and
Contact information.

If you notice an error after placing an order, contact support@socksy.online immediately. We will attempt to assist, but address changes cannot be guaranteed after fulfillment has begun.

5. International Shipping

We ship to destinations worldwide, subject to carrier availability, legal restrictions, and other practical limitations.

International shipments may be subject to customs inspections, import requirements, taxes, duties, or other charges imposed by the destination country.

Unless otherwise stated at checkout or required by applicable law, customers are responsible for destination-specific import charges imposed by local authorities.

6. Tracking Information

Where tracking is available, customers may receive tracking information after an order has shipped.

Tracking systems can occasionally require additional time to display the first carrier update after shipment information has been created.

7. Delayed Shipments

Although most orders are expected to arrive within the estimated delivery window, occasional delays can occur.

If your shipment appears significantly delayed, please contact us at support@socksy.online with your order number so our support team can review the available shipping information.

8. Lost Packages

If tracking indicates that a package has not been delivered within a reasonable period, please contact our support team.

We may investigate the shipment with the applicable carrier before determining the appropriate resolution.

9. Packages Marked as Delivered

If tracking indicates that your order has been delivered but you cannot locate it, we recommend first checking:

Around the delivery location;
With household members;
With neighbors or building management where appropriate; and
With the local carrier.

If you still cannot locate the package, contact us and we will assist with reviewing the available delivery information.

10. Returned-to-Sender Packages

Packages may be returned to the sender because of an incorrect or incomplete address, unsuccessful delivery attempts, refusal of delivery, or other carrier-related reasons.

If this occurs, contact us so we can review the circumstances and determine the available options.