Contact Information

Last Updated: August 17, 2026

Socksy is committed to providing customers with clear and accessible support.

If you have questions regarding our products, your order, shipping, returns, refunds, or the operation of our website, please contact us using the information below.

Business Information

Store Name: Socksy

Website: socksy.online

Email: support@socksy.online

Phone: 607-684-7577

Business Address:
300 Madison Ave
Covington, KY 41011
United States

Established: 2022

Customer Service Inquiries

For the fastest assistance regarding an existing purchase, please include your order number and the email address used to place your order.

Our team can assist with inquiries relating to:

• Product information;

• Order status;

• Shipping and tracking;

• Delivery issues;

• Returns and refunds;

• Incorrect or damaged items; and

• General website or customer service questions.

Returns

Before returning an eligible product, please contact support@socksy.online for instructions.

Socksy provides eligible customers with a 30-day free return and refund policy, subject to the terms described in our Return & Refund Policy.

Shipping

We offer free worldwide shipping, with an estimated delivery timeframe of 7–10 days.

For additional details, please review our Shipping Policy.

Contact Accuracy

Please ensure that your email address and other contact details are accurate when contacting us. If your inquiry relates to an order, providing the relevant order number will help us locate your purchase more efficiently.

We value clear communication and aim to provide helpful support throughout your shopping experience.